Here's what you need to know if you're having problems logging on to your e-mail, calendar or contact management program. Go to Office 365 Login Help section via the link below. Step 1. Log on using your user name and password. Step 2. If you're still having problems logging on to your e-mail, calendar or contact management program then see below for more steps. You can visit this link: https://www.incworx.com/office-365-login to find out how to get most out of your account.
If your problem is not getting a response from Microsoft Outlook, the first thing you should do is determine which service or program you are using. If it's Windows Live, then you have to uninstall and reinstall the program. If it's Microsoft Exchange Server, then you have to upgrade the exchange software to version 5.5. Then go to Control Panel > Account Settings > Mail and Contacts and remove the items or folder that you think are empty.
Check whether you have an Internet connection turned on in the e-mail client or not. Sometimes without an Internet connection, Outlook software cannot read the mail properly. If this happens you will get a message like 'You don't have an Internet connection' or something similar. You can get more info about Office 365 on this website.
Check whether your calendar is synchronized with the server. See if you can import or upload your Outlook calendar from your computer and then synchronize it with the Outlook online service. If you're importing or uploading Outlook email, ensure that you're not putting sensitive information into your calendar or else it could be intercepted by somebody who knows what they are doing with your calendar.
Check whether you're allowed to change your PIN. You might have seen a message asking you to enter a new pin number after you've logged on or logout. Don't use a hard-to-guess security pin rather choose a firm password which is easy to remember and even memorize. If you forget the password, you won't be able to access the account or make changes to it. Make sure that you enter the correct password every time.
If you're having some problems with your account, don't just delete everything and start again. Try troubleshooting by updating your hardware and software, remove any unnecessary programs and clean your computer of all junk files. For more detailed help, you can always speak to Microsoft support. For any problem, they'll provide you with efficient customer care service. Support team is always ready to help and will guarantee that you're not alone when facing problems. Check out this post that has expounded more on this topic: https://en.wikipedia.org/wiki/Microsoft_365.